Terms of Use

Last updated: December 2, 2024

1. Agreement to terms

Please carefully read this Terms, privacy policy, and cookie policy before using the Service. If you don't agree with any part of this Terms or other documents mentioned above, please refrain from using our Service.

By using the Service, you message to us that:

You use the Service based on “as is” and as you currently see it. We don’t give any guarantees and are not responsible for not meeting your expectations, hopes, or assumptions from using our Service.

We may modify these Terms from time to time. The updated version of these Terms will be effective as soon as it is accessible. You are responsible for reviewing these Terms to stay informed of updates. Your continued use of our service represents that you have accepted such changes.

The terms of the privacy policy and other supplemental terms and conditions or documents that may be posted on the Service occasionally are expressly incorporated by reference.

2. Specific restrictions

We do not provide access to the Famity to individuals from the Republic of Belarus, the Russian Federation, occupied regions of Ukraine (including the Autonomous Republic of Crimea as an administrative part of Ukraine), the Republic of Cuba, the Islamic Republic of Iran, the Democratic People’s Republic of Korea (DPRK), the Republic of Sudan, the Syrian Arab Republic, and the Bolivarian Republic of Venezuela.

We do not engage in any business with companies owned by or affiliated with the citizens of the listed countries and territories.

We reserve the right to terminate the Agreement without compensation or refund and deny the use of the Services to anyone who supports aggression against Ukraine, such as paying taxes or fees to the aggressor country or is affiliated with countries promoting aggression against Ukraine.

3. Use of the Service

The Service allows users to enter a valid phone number, after which a special link is sent via SMS. When the recipient clicks this link in their browser, their location becomes accessible. The located phone's details will then appear in the user's personal account.

To use the Service, you must provide a phone number belonging to a real third-party user. By doing so, you explicitly confirm that you have obtained clear and unambiguous consent from this person to share their personal data. The Service will process this information based on a legitimate interest, considering the user's expected receipt of a technical message and with the intention of obtaining further personal consent.

If you have not secured consent from the third-party user, we strongly advise against using the Service. Providing consent for personal data processing is entirely voluntary and at the sole discretion of the third-party user. The Company will not issue refunds or continue Service provision if the third-party user does not click the link or provide consent for their personal data processing.

4. Account

You must sign up for the account and pass user authentication to use the Service. To create the account, you need to enter your email and mobile number and choose paid subscriptions or get a trial period at a reduced cost.

We reserve the right to delete, block, or restrict access to your account without any obligation to you. For example, in cases of violation of these conditions and use of the service, the rights of users and third parties are violated.

5. End-user license agreement (EULA)

Under these Terms, we grant you a personal, worldwide, revocable, non-transferable, and non-exclusive license to access and use the Service for non-commercial purposes only. This license exists solely to enable you to enjoy the Service's benefits for your personal use.

The license strictly prohibits using the Service or its materials for commercial or promotional purposes without our prior written consent. As a user, you are not permitted to:

Copy or reproduce the Service or any part of it beyond the license granted in this Agreement; sell, resell, rent, lease, loan, supply, distribute, redistribute, publish, or republish the Service; modify, alter, adapt, translate, edit, or create derivative works of the Service; reverse engineer, decompile, or disassemble the Service; copy, modify, transmit, distribute, publicly display, demonstrate, or create derivative works from copyrighted materials, images, screenshots, trademarks, trade names, proprietary information, service marks, and other intellectual property available on the Service.

This list of restrictions is not exhaustive, and we reserve the right to enforce additional limitations to protect our intellectual property and service integrity.

6. Subscriptions and charges

The cost and type of subscription are available to users on the Service. Depending on your country, the rate of foreign exchange, and the kind of payment, you can be additionally charged commission fees.

Your payments are processed via third-party payment processors. We are not responsible for any errors, omissions, and all other deficiencies caused by such payment processors and for any loss, damage, or other liabilities incurred as a result of your use of such payment processors.

You choose one of our subscriptions and confirm your purchase. After that, the user will have access to all the Famity functions for the paid subscription period.

Paid subscriptions automatically renew unless auto-renew is turned off. To cancel automatic charges and subscription renewal, the user must write to support at [email protected] 24 hours before the end of the subscription.

The cost and subscription type are displayed on the Service. Depending on your country, exchange rates, and payment method, you may incur additional commission fees.

Payments are processed through third-party payment processors. We are not responsible for any errors, omissions, or issues arising from these processors, including any losses or damages you may experience.

When you choose a subscription, you confirm the purchase and gain access to all Service functions for the paid period. The trial begins immediately after purchase and remains active for 24 hours. We will email you 2 hours before the trial expires, providing cancellation instructions.

If you do not cancel before the trial ends, you will be automatically billed from the first subscription date, with recurring 30-day charges until you cancel. To avoid continued billing, you must cancel the automatic charge before your selected subscription period concludes.

We offer trial periods at a reduced cost to help users explore our Service's main benefits. Upon trial completion, you will be charged the full subscription fee. If you do not wish to continue after the trial, contact our support service at [email protected] at least 24 hours before the trial period ends.

Important: By selecting the trial option, you acknowledge that a full fee will be charged once the trial period concludes.

7. Refund rules

Users have the right to cancel a Service within 14 days from the date of purchase without providing any reason. This period is known as the "cooling-off period". To initiate a cancellation during this period, you must contact our customer support.

Exceptions to the Cooling-Off Period and Nonrefundable Cases: The cooling-off period does not apply in several circumstances, including:

Refunds for Non-Performance: If the Company fails to provide the Service or cannot fulfill its obligations, the user is entitled to a full refund.

Refunds for Defective Services: Customers can receive a refund if the Service is defective or differs from the description. Users should notify the Company promptly to resolve the issue.

Refund Request Process: To request a refund, users must contact the customer support team and provide:

The email used for the refund request must match the account registration email. Refund approval is at the Company's sole discretion, in compliance with applicable laws.

Refund Method: Approved refunds will be processed using the original purchase payment method, unless otherwise agreed.

Processing Time: The Company will process refund requests within 14 days of receipt, with processing time varying depending on the payment method and circumstances.

Contact Information. For any questions, concerns, or refund requests related to our Services, users can contact our customer support [email protected].

8. Intellectual Property Protection

All content displayed on this Service, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of the Company or its Licensors and content suppliers and is protected by international copyright laws.

The Company is the sole owner or Licensee of all intellectual property rights to the content on this website unless explicitly stated otherwise. Users are strictly prohibited from copying, reproducing, modifying, distributing, displaying, performing, or transmitting any of the contents of this Service for commercial purposes without obtaining prior written permission from the Company.

All trademarks, service marks, and trade names used on this website are proprietary to the Company or other respective owners. Use of these marks without the express written consent of the Company or the respective owner is strictly prohibited.

The Company reserves the right to pursue legal action against any unauthorized use of its intellectual property.

9. Fee Changes

We reserve the right to modify subscription fees at our sole discretion and at any time. Any changes to subscription fees will take effect at the end of the current billing cycle.

We will provide reasonable advance notice of fee changes, giving you the opportunity to terminate your subscription before the new rates become effective. Continuing to use the Service after a fee change constitutes your acceptance of the new subscription price.

If a user cancels a subscription and later decides to resubscribe, they will be subject to the current subscription fees at that time.

10. Third parties’ services

The Service may include links to or depend on other websites and services. Access and use of these external websites are governed by third-party terms and are not covered by our Service's Terms.

We are not responsible for the content, functions, or services provided through third-party websites. Any losses, damages, or liabilities arising from your use of these external sites are not our responsibility. We do not control the features or accessibility of these third-party platforms.

By using our Service, you acknowledge that different terms of service and privacy policies apply to third-party websites and services. These external platforms have their own independent terms that govern their use.

We explicitly disclaim any responsibility or liability for material communicated through third-party websites or for any losses incurred while using such external services.

11. Indemnification

You agree to defend, indemnify, and hold us harmless and our licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:

12. Limitation Of Liability

In no event shall we, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

13. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

We don’t warrant that:

Some jurisdictions don’t allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the restrictions above may not apply to you.

14. Personal data

We collect and process your data to provide access and proper functioning of our Service. The Privacy Policy and Cookie policy describes how we collect and process your data.

15. User guarantees

By registering, using, or visiting our Service, you guarantee the following:

You comply with age restrictions, use the Service for personal purposes only, and will not share your email, login, password, or account access with third parties. You confirm that you have the legal capacity to register and use the Service.

You commit to using the Service responsibly and ethically. This means you will not engage in fraud, scams, or any activities that could harm or insult other users. You will not collect, process, or distribute personal data of other users without proper authorization.

You agree to fully comply with the Service's terms of use and respect the rights of other users, including their intellectual property rights. Any actions that violate these commitments may result in termination of your access to the Service.

16. Service rules

By using our Service, you agree to comply with the following rules and prohibited activities:

You may not use the Service for fraudulent purposes, threaten or harass other users, or damage anyone's reputation. You are prohibited from creating multiple accounts, collecting or distributing personal data of other users, or transferring your account credentials to third parties.

You must not impersonate other users, publish content that doesn't belong to you, or use the Service to cause harm to others. The Service cannot be used for activities that violate Estonian, EU, US, or international legislation, or that contradict basic moral values and common sense.

Specifically forbidden actions include:

We reserve the right to delete, restrict access to, or block content or entire accounts that do not adhere to these terms and conditions.

17. Dispute resolution and Governing Law

This Agreement is governed by the Laws and Regulations of Estonia and the European Union.

In the event of disputes, we prioritize peaceful resolution. Parties must first attempt to resolve conflicts through negotiation and mutual agreement. Users can submit complaints and claims to [insert email address]. Our support team will respond promptly, with a maximum response time of 14 days.

If negotiations fail, the parties irrevocably agree that the courts of Estonia have exclusive jurisdiction to hear and resolve any disputes arising from this Agreement.

Should any provision of these Terms be found unenforceable by a court, that provision will be interpreted to the maximum extent possible to reflect its original intent. The remainder of the Terms will continue to be fully valid and effective. A printed version of these Terms is admissible in judicial or administrative proceedings.

18. Termination

Termination by Us

We reserve the right to modify, suspend, or discontinue the Service at our sole discretion, including its content, features, and offers. We may do so in cases such as:

We may take appropriate legal actions in response to actual or suspected Terms violations. These actions can include suspending, canceling, or terminating your license and account access, either partially or completely. We will cooperate with legal authorities or third parties in investigating any suspected criminal or civil wrongdoings.

Termination by You

You may terminate the Agreement by canceling your Account and ceasing to access the Service.

Consequences of Termination

Upon termination of the Agreement, all permissions and licenses granted under these Terms will immediately cease. We are not obligated to provide any refunds in such cases.

19. Terms of use changing

We continuously develop our Service to improve user experience. As a result, our Service use policy may be updated and modified periodically.

When changes to the terms occur, we will provide advance notification, ensuring you have the opportunity to review and understand the new terms and conditions before they take effect.

20. Miscellaneous

Company may freely assign its rights or obligations under this agreement without the user's consent. Save as expressly provided in this agreement, the users must not assign, transfer, charge, license, or otherwise dispose of or deal in this agreement or any of its rights or obligations.

Upon termination, all provisions of these Terms, which, by their nature, should survive termination, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, and limitations of liability.

All claims between the parties related to these Terms will be litigated individually. The parties will not consolidate or seek class treatment for any claim unless previously agreed to in writing by the parties.

21. Contacts

Contact for use by users: [email protected]